Our custom rings typically take approximately 2–4 weeks to complete from the time your design is confirmed. This timeline can vary slightly depending on the complexity of the design and material availability. If you have a special date in mind, we recommend getting in touch early so we can accommodate your timeline.

Yes, we do. We offer complimentary resizing on most of our rings within a certain size range—please contact us to confirm eligibility. We also provide custom engraving to add a personal touch to your piece, whether it’s a date, initials, or a meaningful phrase. Just let us know what you'd like when placing your order.

Yes, we’re happy to work with your heirloom or personally sourced stones. Our jewellers will assess the stone for suitability and ensure it can be safely set in your chosen design. Please note that using your own stone may slightly adjust the production timeline.

Yes. All of our engagement rings and high-value pieces come with a complimentary valuation certificate for insurance purposes. We also provide diamond or gemstone certificates (such as GIA or IGI) for certified stones used in your jewellery. If you need an updated valuation in the future, we’re happy to assist.