Shipping policy
Shipping Policy
Diamond World Fine Jewellery
At Diamond World Fine Jewellery, we take great pride in ensuring your order arrives with the utmost care and attention to detail.
Australia-Wide Shipping
Standard Shipping
• Flat rate: $15
• Estimated delivery: 3–7 business days
Express Shipping
• Flat rate: $20
• Estimated delivery: 1–3 business days
Order Processing & Tracking
• Orders are processed within 1–3 business days.
• Once dispatched, a tracking number will be sent to your email.
• All deliveries require a signature upon arrival for your protection.
• Please note: We are unable to ship to PO Boxes.
Packaging & Insurance
• Each piece is elegantly presented in our signature Diamond World Fine Jewellery packaging.
• All orders are fully insured until safely delivered to you.
Click & Collect
Enjoy complimentary in-store pickup from our boutique at Narellan Town Centre.
You will receive an email notification when your order is ready for collection.
If someone else will be collecting on your behalf, please email us at store@diamondworldjewellers.com.au with:
• Your order number
• A copy of your ID
• The collector’s ID
• A written authorisation granting permission for collection
All Click & Collect items must be inspected upon pickup.
Important Information
• Delivery timeframes are estimates only and may be affected by external factors such as carrier delays or public holidays.
• At this time, we ship exclusively within Australia.
Need Assistance?
For any shipping enquiries, please don’t hesitate to contact us:
📧 enquiries@diamondworldjewellers.com.au
📞 (02) 4648 2944